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Stop building for San Francisco

Realising that forcing websites to go HTTPS makes them more inaccessible for people with poorer connections was a penny dropping moment for me.

But this article takes the argument a bit broader.

First of all, you need to understand who your audience is, as people. If they’re genuinely wealthy people in a first world city, then you do you. But for people in rural areas, or countries with less of a solid internet infrastructure, failing to take these restrictions into account will limit your potential to grow. If you’re not building something that is accessible to your audience, you’re not building a solution for them at all.

You ≠ user.

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Louise, Alex, me and Jamie with our breads

Louise, Alex, me and Jamie with our breads

Alex and I took our friends Louise and Jamie to a bread making workshop as part of a wedding present.

Thank you to Colin at Bread in Fife, who led the class and was great fun to work with. Formerly based in Freuchie in Fife, he has since moved to Edinburgh — but remains called Bread in Fife.

We had fantastic fun making bread that we baked in a Dutch oven. We each had our own recipe to follow. I made a wholemeal loaf, Alex made a walnut boule, Louise made a white cob, and Jamie made a harvest loaf.

While waiting for the dough to prove, we made digestive biscuits. We also made a Russian bridie-like pie called a pirozhki, which contained an onion and egg filling.

Lunch for this week is sorted!

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The carrot is not important — Chasing it is
“I’ve never had a goal”

Two related posts from Jason Kottke.

I think I fall into the camp of people who don’t want or need a goal. Alex once astutely pointed out that I will set myself a goal, then work towards it, and once I reach my goal, I stop.

Pedal for Scotland is a case in point. Last year I stopped cycling immediately after completing it, having spent all summer getting fit. Sure enough, I have done the same again this year.

I tell myself that it’s harder to cycle in winter, and Pedal for Scotland happens to fall at the point in the year where it’s getting darker in the evenings. But perhaps that’s just an excuse. I plan to start running and doing other forms of exercise to make sure I keep fit in winter as well.

Anyway, the point is, perhaps a goal is useless if you think of it as the only point. I love this idea — that chasing the carrot is more important than the carrot itself.

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Just write

Sara Soueidan on why you should just write, regardless of what the voice in your head may be telling you.

Start a blog and publish your writings there. Don’t think about whether or not people will like or read your articles — just give them a home and put them out there.

Most popular blogs I know started out as a series of articles that were written for the authors themselves, as a way to document their process and progress for their future selves to reference when they needed to.

Like Sara, I have found it difficult at times over the years to publish stuff to my blog, out of fear that it wouldn’t be good enough.

Over this past year I have committed to publishing something every day. It is not always high-quality. But doing so has been good for me, and has achieved most of what I had hoped for.

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Trying to use the new F1 timing app

The new Formula 1 timing app is comically bad. Even on quite a large screen, it only shows 10 drivers — at a gigantic font size. Meanwhile, the live driver tracker is juddery and completely unusable.

But hey, I guess it uses Sean Bratches’ new fonts.

The old app wasn’t perfect, but at least it gave you all the information you needed to follow a session, and the driver tracker was usable.

It’s difficult to believe Liberty Media did any usability testing with any F1 fans before unleashing this style-over-substance atrocity.

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Wolff says rivals ‘didn’t have the balls’ to commit to Ocon deals

I am as upset as anyone else that Esteban Ocon probably won’t be racing in F1 next year. But this is not a good look for Toto Wolff. The other teams are perfectly entitled to hire whoever they want (particularly if a top-notch driver like Daniel Ricciardo becomes available).

If Toto Wolff thinks Esteban Ocon should be racing next year, he could always have given him a Mercedes drive. Notably, he hasn’t.

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Dundee’s renaissance — a personal, alternative view

Brian Taylor reflects on Dundee’s resurgence.

But mostly this renaissance is driven by the collective will of the people.

It is marvellous to behold.

Together, they have decided to stop apologising for their city. They have decided to revisit her ancient history and, hopefully, pursue her proud future.

See also: The city with grand designs

A fantastic piece on the history of Dundee’s creative renaissance, which has been decades in the making.

Congratulations and good luck to everyone involved in the V&A Dundee, which opens this weekend. I will be visiting later this month.

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After Chris Evans — Why women are leading the race for the breakfast slot

In a sense, it’s no surprise to see women as front-runners to replace Chris Evans as BBC Radio 2 breakfast show presenter. It is a scandal that, until recently, no women had a regular slot during the day on Radio 2 since the 1990s.

Radio 2 always explained that the male presenters were hugely popular. And I can think of several people who would likely switch off the Radio 2 breakfast show if Sara Cox were to get the gig. But as Miranda Sawyer notes:

[Sara] Cox and [Zoë] Ball are considered the women most likely to break Radio 2’s all-male daytime club because many men still think of them as “one of the lads”.

I am a relatively reluctant listener to the Radio 2 breakfast show. I’m not averse to Sara Cox per se.

But regardless of who takes over, Alex and I have already decided we will listen instead to Lauren Laverne when she takes the helm of the BBC Radio 6 Music breakfast show in January. I have avoided its current host Shaun Keaveny because… I find it too blokey.

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Inventive tips for separating your job from your life when you work from home

I don’t work from home, but I still enjoyed this piece on little rituals that help you separate work time from personal time.

I’m glad of my 30 minute buffer between home and work. As I’ve said before, I wouldn’t reduce it. The walk helps me ease my way into the day, and gives me the headspace to prepare for what’s to come, or — if it’s the end of my day — what’s just happened.

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Does the universal symbol for disability need to be rethought?

Details of a project to create symbols representing people with invisible disablities.

Today, disability is represented by the International Symbol of Access (ISA), which was created by Danish design student Susanne Koefoed back in 1968. It’s a strong graphic of a person in a wheelchair that has had tremendous success in conditioning societies all over the world to respect and give preferential treatment and access to disabled people.

[Liam] Riddler agrees that the current symbol is extremely powerful and successful. But he points out that it really only works well for people with more visible disabilities, like those using wheelchairs or other visual aids. “In some instances, someone with an invisible disability might be mistaken for an able-bodied person, and as a result be subjected to abuse and unfair judgment as to why they’re using disabled-access facilities,” he explains via email. This, he says, can lead to unwarranted embarrassment, shame, and withdrawal from society.

It’s a noble idea, but surely creating multiple distinct symbols would only create further ambiguity. I’m not even sure people seeing the ISA necessarily see it as a person in a wheelchair, just as a save icon doesn’t mean you’re using a floppy disk.

More: Visability93 — McCann London.

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Alex and me after Training for Warriors

Alex took me to Training for Warriors, the high-intensity interval training programme she attends three times a week. Usually it is a women-only session. But today, regulars were invited to bring their male partners with them.

Alex was keen for me to see what she gets up to at Training for Warriors. I was a little reticent about going, because this isn’t really my sort of thing. I prefer moderate runs or long bike rides by myself.

True enough, I struggled at elements of today’s session. I have never been good at push-ups and the like — and moreover, I have never felt the need to get good at them.

Training for Warriors is also big on community spirit, with participants encouraging each other on. As an introvert, I actually find that sort of thing distracting, and more than once I flopped to the floor when someone spoke to me mid-push-up. I’ll stick to the solo bike rides!

Speaking of which, I’m doing Pedal for Scotland tomorrow. So I was also concerned about making myself sore or tired out ahead of 45 miles of riding tomorrow.

But although today was tough for me, I also found it enjoyable. I’m glad to have gone today, and really pleased that Alex is so enthusiastic about it.

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5 thoughts on self-help

I have never read what I would think of as a self-help book. I’m sceptical of them. But at the same time I am interested in self-improvement. Or at least, keeping check on yourself and learning generally, which I guess is a form of self-help.

In this article, Austin Kleon points out that:

…the problem with self-help today is that it has returned to the very quick-fix pseudoscientific snake-oil cures that [the first self-help book, written by Samuel] Smiles (what a perfect name) was reacting to…

I would argue that this isn’t necessarily just a problem for the self-help genre either. I am inherently wary of anything that claims to provide a one-size-fits-all silver bullet solution. Because it’s bound to be more complicated than that.

One of the worst things that self-help can do is convince you that you as an individual are to blame for all of your problems, and that if you’re struggling it’s just because you aren’t making the right moves.

Worst of all, some self-help books imply that if the book fails to help you, it’s not the book’s fault, it’s yours.

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Using contractions could be making your writing inaccessible

We found that some of these users did not understand sentences that had negative contractions in them (negative contractions are words like ‘can’t’, ‘won’t’, ‘don’t’). They interpreted the sentence without inferring the ‘not’.

I have been in two minds about using contractions for a while. On the one hand, avoiding contractions does seem to reduce ambiguity. But at the same time it can make your writing seem stilted and overly-formal.

As always with writing style, there will be no true answer, and the right way forward will depend on the circumstances. But if in doubt, it is worth considering avoiding contractions.

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A lesson from Germany on how to cover far-right leaders

It’s a radical idea — interviewing extremists without pandering to their extremist ideas. It turns out that by asking them about their policy positions instead of just letting them bang on about their racist ideas, you can quickly show them up.

German television viewers found out Sunday night when the broadcaster ZDF ran a major interview with Alexander Gauland, a co-leader of the far-right Alternative for Germany (AfD) party, which capitalized on anti-refugee sentiment to earn its first-ever seats in the German Parliament last fall. Ahead of the interview, ZDF’s Twitter feed teased the interview as dealing with “climate change, retirement, digitalization—and without refugees.”

The resulting 19-minute interview, in which Gauland struggles to answer basic questions about his party’s positions on such issues, has been lauded by opponents of the AfD as masterful.

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Designers are defining usability too narrowly

Another call on designers to think more widely when they are working on digital products. Khoi Vinh saw a Nielsen Norman Group report on best practice on websites aimed at children — but he felt the report focused too narrowly on usability.

I don’t dispute the findings at all. But it’s disturbing that the report focuses exclusively on usability recommendations, on the executional aspect of creating digital products for kids. There’s not a single line, much less a section, that cares to examine how design impacts the well-being of children…

We’re moving past the stage in the evolution of our craft when we can safely consider its practice to be neutral, to be without inherent virtue or without inherent vice. At some point, making it easier and easier to pull the handle on a slot machine reflects on the intentions of the designer of that experience.

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Salmond’s £80,000 warning to Sturgeon

I had sort of missed this story while I was on holiday, but this from Torcuil Crichton seems to be a useful summary.

Salmond’s fight for “fairness”, as he labels it, only serves to telegraph to them, and us, what forces are stirred when women choose to cross a powerful man, as he undoubtedly is.

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Thinking in triplicate

This is a very strong piece by Erika Hall, raising some seriously good points and questions about where user experience design is, and where it needs to go. It is well worth reading the full piece, and me pulling out a quote cannot do this justice. But here are some selections I particularly liked:

If good design entailed good business, women’s clothes would come in a wide range of sizes with usable pockets and our social media feeds would unfurl in reverse chronological order with an unremarkable absence of Nazis.

While most of the designers I know are far from objectivists, design as it is currently practiced is tantamount to Ayn Rand’s radical selfishness. We design for the experience of a single user at a time and expect that the collective experience, and the collective impact, will take care of itself.

It’s much more pleasant for designers to talk about empathy in one room and MBAs to talk about profits in the other and have marketers in the middle like an injectable filler.

This is exactly the sort of article we need to be seeing more of.

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The six main stories, as identified by a computer

We have all heard the idea that there are only a handful of different stories. Now we can feed stories into computers to see the six different story arcs that exist — the extrapolation of an idea first expressed by Kurt Vonnegut.

This may not seem like anything special, Vonnegut says—his actual words are, “it certainly looks like trash”—until he notices another well known story that shares this shape. “Those steps at the beginning look like the creation myth of virtually every society on earth. And then I saw that the stroke of midnight looked exactly like the unique creation myth in the Old Testament.” Cinderella’s curfew was, if you look at it on Vonnegut’s chart, a mirror-image downfall to Adam and Eve’s ejection from the Garden of Eden. “And then I saw the rise to bliss at the end was identical with the expectation of redemption as expressed in primitive Christianity. The tales were identical.”

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Designing Google Maps for motorbikes

Some nice work from Google Maps on how they immersed themselves in their users’ world to understand how to improve Google Maps for motorbike users in places like Delhi and Jakarta.

The research team included engineers, UX designers, product managers, and marketing leads, all from different parts of the world. We met with two-wheeler drivers from Jaipur, Delhi, Bangalore, and Jakarta, in environments from bustling transportation hubs to kitchen tables in people’s homes. Our intention was to understand and relate to people in a way that felt authentic — we wanted to learn through immersion.

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A spectre is haunting Unicode

Some meaningless Japanese characters (known as ghost characters) have been included in Unicode — and no-one knows why. Although there are some pretty good theories.

[S]everal of the added characters had no obvious sources, and nobody could tell what they meant or how they should be pronounced. Nobody was sure where they came from. These are what came to be known as the ghost characters (幽霊文字).

See also: Big tech warns of ‘Japan’s millennium bug’ ahead of Akihito’s abdication.

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Are we designers shamelessly good at self promotion?

An analysis of content about design — why people write it, how they look for it, and why it needs to be better.

Last year, we published and shared 4,302 articles and links with the community …

That’s a lot of links.

Most of them 5-minute Medium articles.

Not as thorough as we would like them to be.

Not deep at all.

Not as honest as our industry deserves.

This makes me wonder if my own approach — blogging daily with a link to and short remark about a 5 minute read — is wrong.

We definitely need to find more ways to write and think more deeply about design, and spend less time with superficial, self-promotional clickbait.

More on this from Khoi Vinh: Why designers don’t want to think when they read.

See also: Platforms, agile, trust, teams and werewolves — on why we need to see more stories about failure.

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Autechre on their epic NTS Sessions, David Lynch, and where code meets music

A good interview with Autechre in which they reveal a little more about their techniques. It explains a fair bit about why their sound is so unique, and why other people can’t (or shouldn’t) emulate it.

It gets a bit hazy in terms of what’s a musical idea and what’s a piece of technology. If you make a sequencer that only makes one type of sequence, and you’ve used it twice, then I guess you’ve used the same musical idea twice…

Our system is great for making Autechre tracks, but I’m not sure if everybody else wants to do that. And if they do, I’m not sure I want them to.

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Epic drive-through beer shop near Spa!

It’s called Drive-In Andrien, and it’s one of the most surreal places I’ve been to. You drive in through a garage door, and you’re basically in the Costco of Belgian beer. Many beers were purchased, and our wallets are not that much lighter…

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Keeping digital teams happy versus keeping customers happy

Gerry McGovern tells the story of trying to persuade a digital team of what they needed to fix.

“It would be nice to fix these problems,” one person said. “But the team needs also to be able to do exciting things. We need to be able to innovate.”

Unfortunately, people at work often place too much emphasis on their own enjoyment. But our work only has meaning if it is providing value to someone.

Work shouldn’t be exciting. There’s a job to do.

See also:

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“Stay on this! Stay. On. This.” — The split second decisions behind Formula 1’s television direction

One for the geeks. Formula 1 have released a fascinating video of the moment Sebastian Vettel crashed out of the German Grand Prix, including talkback from the FOM production team responsible for the main TV world feed.

This is a brilliant insight into the amount of work and split-second decision making that goes behind telling the story of a complex race while dramatic events are unfolding live. I generally admire the high quality standard of the FOM world feed. But this video shows that there is a even more going on behind the scenes than I imagined.

It is particularly interesting to see how aware the team are of relatively minor incidents like Carlos Sainz changing to intermediate tyres, but they opt not to reflect this on the broadcast for fear of distracting from the bigger picture: “This is the story.”

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How to set up a website: a guide for the alt-right

Are you a fascist? Have you been throwing your toys out the pram because some digital platforms have finally grown a pair and removed you? If so, Bruce Lawson has some advice for you on how the open web works.

Of course, it’s perfectly possible no-one will visit your website to read how Bin Laden faked the moon landings in order to draw attention from the fact that Marilyn Monroe was a CIA-funded muslim who invented income tax and fluoridated water in order to seize your guns and pollute your precious bodily fluids. But that’s freedom.

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Proactive UX design: A big leap requiring baby steps

An excellent article from Jared Spool on the difference between proactive design and reactive design — and the importance of making your work more proactive.

Reactive UX design is just what it sounds like: reacting to a problem in the moment. “Oh, can you fix this?” “Help! Users are complaining this is too hard! What can we do?”

Without also having proactive UX design efforts, the design team is only fixing problems caused by decisions the product team has already made.

Interestingly, he also makes the point that it is easy for design teams to get sucked into doing reactive design, because it becomes comfortable for teams to do:

They like the wireframes and usability tests.

They believe this is what design work looks like. They believe design work always happens at the end of the process.

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Glasgow’s urban decay risks squandering 30 years of progress

More on the decline of Glasgow — and the lack of any action plan to reverse it.

Go west along the river and you’ll see a hotchpotch of development, wasteland and missed opportunity that literally only takes you so far – Glasgow must be one of the few cities in Europe where it’s not possible to walk or cycle right along the banks.

The urban realm of Glasgow is deteriorating through fire, desertion and neglect in a quite ghastly way, and what is most alarming is the seeming lack of a strategic plan to reverse it.

See also: What next for Sauchiehall Street?

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The danger of listening to people who talk a lot

Those who talk well and talk lots can command attention in meetings – and they get an unprecedented amount of airtime in modern organisations.

Whilst extroverts put it all out there for the world to see, introverts often keep their best ideas inside. If you’re ignoring them, you’re at risk of missing the problem and the solution.

As Paul Taylor says here, it is more important to widen and deepen connections with everyone. We need to prioritise ways of doing this, and preventing hippos and loud voices getting their way each time.

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Testing the sound mirrors that protected Britain

I very rarely link to (or even watch) a video. But I am happy to make an exception for Tom Scott’s excellent entertaining and educational videos.

Here, he tests concrete sound mirrors with drones. I’m fascinated by sound mirrors — an early 20th century technology designed to provide early warning of approaching aircraft, which became obsolete quickly as aircraft speeds increased, and radar took over.

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Big tech warns of ‘Japan’s millennium bug’ ahead of Akihito’s abdication

To be filed under ‘you learn something new every day’ — a series of potential millennium bug-style issues that could be faced when Emperor Akihito of Japan abdicates. Japanese calendars effectively begin from zero with a new era every time there is a new emperor.

Akihito has been on the throne for almost the entirety of the information age, meaning that many systems have never had to deal with a switchover in era.

Moreover, Unicode will have to create a new character to represent the new era — which has not yet been named. This clashes awkwardly with the planned release of Unicode 12.0.

But this is the most incredible scenario:

Many older computers, with aspects dating back to before the end of the Shōwa era in 1989, have never been updated to reflect the new era, and still think the year is Shōwa 93. That means Japan could face another mini Y2K problem in 2025, as those systems attempt to tick over to a three digit Shōwa year they can’t cope with.

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Everything bad about Facebook is bad for the same reason

How Facebook’s focus on the connections between users, rather than the humans who use it, is its core problem.

Underlying all of Facebook’s screw-ups is a bumbling obliviousness to real humans. The company’s singular focus on “connecting people” has allowed it to conquer the world, making possible the creation of a vast network of human relationships, a source of insights and eyeballs that makes advertisers and investors drool.

But the imperative to “connect people” lacks the one ingredient essential for being a good citizen: Treating individual human beings as sacrosanct. To Facebook, the world is not made up of individuals, but of connections between them. The billions of Facebook accounts belong not to “people” but to “users,” collections of data points connected to other collections of data points on a vast Social Network, to be targeted and monetized by computer programs.

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Economists have lost the trust of politicians

It’s always good to read/see/hear Stephanie Flanders. Here she asks why politicians no longer have a favourite economist, in the way that Margaret Thatcher liked Milton Friedman and John F Kennedy admired John Kenneth Galbraith.

In one sense, this feels like a concern I have been reading about for a decade or two. But it also feels like an extension of the more recent phenomenon of refusing to listen to experts.

Nevertheless, there are some real questions for economics to answer. Why does it not have the influence today that it enjoyed in previous decades?

We’re also hearing mainstream economists talk more loudly about the possibility of shifting the balance back toward labor with wealth taxes and reduced taxes on earned income. That’s a big shift for a profession that seemed to think until recently that reducing the tax on capital was always and everywhere a good thing. It will be interesting to see how long it takes for an elected politician to decide that any of this advice is worth listening to.

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Friday furnace

This is exactly why it’s worth investing the effort to own your content.

Medium owner/operator Ev Williams is Mark Zuckerberg. You remember when Facebook enticed publishers to pivot to video for Facebook and then killed news/opinion video on Facebook? Medium has pivoted something like five times, and each time it’s severely injured a whole tranche of publishers and writers who it invited in.

I really don’t understand why companies and professional media organisations are using Medium at all.

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