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‘How we made Now That’s What I Call Music 100’

BBC News discovers how the 100th edition of Now That’s What I Call Music was compiled. Amazingly, the whole process seems to involve just three people, and takes only a day.

Like many people, Now That’s What I Call Music was a key gateway into music for me when I was young. I bought two of them.

The first was Now 30, which was released in April 1995. I don’t really remember why I bought it. I probably liked a handful of the songs, and I figured out that this was cheaper than buying all the singles.

Interestingly, it contains at least two tracks that I didn’t fully appreciate until I was much older — Protection by Massive Attack and Glory Box by Portishead. That they are hammocked between Eternal and Oasis speaks to the eclectic nature — and variable quality — of a Now album.

I had Now 30 on cassette, so I never digitised it. As such, the tracklist is less familiar to me than the other Now I bought.

That was Now 32, which came out in time for Christmas 1995, when I got a CD player. There are some seriously strong tracks on that album — but perhaps that’s my rose-tinted glasses.

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Could architecture and design do anything to alleviate walmartism?

How architecture is used to place poorer people in harsher environments.

Texture is a class thing. The more money you have, the more texture you get. The reverse is true of lighting and sound: the more money you have, the less of both of those you get.

These are not universal rules, but a return from a month spent in Europe to the United States, which is always much harsher in its economic realities than the countries over there, made it evident to me how prevalent the reality of texture discrimination is. Let’s call it walmartism: the transformation of the spaces used by those with the least means into boxes devoid of texture.

A more extreme example of a similar phenomenon is where a tower block such as Grenfell is re-clad to make it more pleasant for the rich people outside the building to look at, but more dangerous for the poor people living inside it.

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You’re so intelligent

This is an 11 year old article that has just recently come to my attention, but it resonates today. It describes how graphic designers have protested about being seen as the ones that make it pretty; how they have sought to be given more respect, as if being tickled in the tummy.

I found myself at a design conference listening to still another demand that clients give us designers that coveted place at that legendary table where all the big decisions are made. Sitting next to me was one of my favorite clients, someone I treasure for her levelheadedness and good humor. “I’ve spent hours at that table,” she whispered to me. “It’s not that great, you know.”

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The England v Colombia World Cup reports you were never meant to see

The Independent provides a peek behind the curtain of football match reporting with a tight deadline. Here are two unused match reports written for completely different outcomes of the England v Colombia match.

It’s interesting how both examples almost completely fizzle out after what is deemed to be the pivotal moment of the match is dealt with:

…a scoreline they saw out comfortably over the rest of the second half.

That was the moment that England lost this game and were knocked out of the World Cup…

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How come I end up where I started?

Adriaan Pels ran the popular Radiohead fan site At Ease for 20 years. The costs of running the website got out of control before his web host unexpectedly pulled the plug last year.

I used to be a very active participant on the At Ease forums, but that probably ended when I became a more active blogger / studies took over / I got a proper job / whatever. I stopped reading the website at some point as well. I still looked in occasionally, but I could tell that Adriaan didn’t seem to have as much time as he needed to look after it properly.

I didn’t even realise that At Ease had disappeared off the internet. It’s so long since I’ve tried to visit.

But it was good to see this update from Adriaan, although I’m sorry he’s lost the whole website.

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The generous act of tunking

We found out that tunking (pronounced “toonking”) is a word this team uses for blunt critique, made with the intentions of the people on the receiving end uppermost in mind. It’s honest feedback.

The people doing the tunking don’t hold back. They say what they really think. They do this because they want the people being tunked to succeed.

I really like this. And it’s important to appreciate that giving honest feedback can be just as difficult as receiving it, if not more so.

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Six Lions

Nick Barlow reflects on the meaning of “football’s coming home”, and the differences between the original version of the song Three Lions and the 1998 version. I enjoyed reading this because I had found myself getting annoyed about the way people were saying “football’s coming home”, completely forgetting that there was a second version with a different meaning.

When Three Lions came out the first time, I was already a fan of the Lightning Seeds, and I think I had been a viewer of Fantasy Football League. I thought Three Lions was a good song. Which it obviously is, because everyone is still singing it 22 years on. So despite being Scottish, I was determined to buy a copy of the single — to my dad’s great disappointment.

I barely remember the 1998 version. As Nick reflects, it seems to be inherently different, and more dislikeable.

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Stylish browser extension steals all your internet history

If you use the Stylish browser extension, you ought to have a read of this. It might make you want to uninstall it immediately, as I did.

It appears that last year Stylish began collecting users’ data, including their full browser history, and even the contents of Google search results.

The above blog post explains exactly what is going on, and why it is a problem.

This is a great shame because Stylish provided a brilliant function enabling you to improve bad or unsuitable web designs very easily. I even created a style that improved the user interface for live timing on Formula1.com — which I still used up to last weekend, and has been installed by almost 500 others.

Not any more — I have uninstalled Stylish from my browser.

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✨🎧 tenori-off

I really love this take on the Tenori-on synthesiser, built in Javascript and very webby. I especially like how you can simply share the URL to send your music to someone else. 5/5 would Tenori-off again.

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Research: Women ask for raises as often as men, but are less likely to get them

The theory that women are paid less because they are less likely to ask for a pay rise appears to be nonsense.

The bottom line of our study is that women do “ask” just as often as men. They just don’t “get.”

Even we were surprised by the results. We had expected to find less asking by the females. Instead, we found that, holding background factors constant, women ask for a raise just as often as men, but men are more likely to be successful. Women who asked obtained a raise 15% of the time, while men obtained a pay increase 20% of the time. While that may sound like a modest difference, over a lifetime it really adds up.

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UX Scotland 2018 — my day-by-day notes

Some more follow-up to the UX Scotland conference, which I have published over on the University of Edinburgh Website Programme blog.

I set myself the challenge of writing a summary of each session I attended at UX Scotland, as a way of forming my own thoughts on each topic, and to make sure to follow up on everything I wanted to.

This resulting blog post is long. But I am sharing this on the basis that others might find it useful and seek to learn more about these topics, as I did.

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The art of deciphering Fernando Alonso’s Alonsospeak

Fernando Alonso is one of the most eloquent speakers in Formula One and one of the best at interacting with the media. But he can also use these opportunities to cultivate certain narratives. Four of his statements during the French Grand Prix weekend — one of the most miserable weekends McLaren has endured in recent years — were perfect examples.

It’s a shame, but this article is bang-on, and it needed to be said.

I am a huge admirer of Fernando Alonso. He is one of the few drivers whose driving is so expressive that it actually comes across on TV.

It is a complete tragedy that he only has two world championships, despite probably being the best driver on the grid. And yet it is probably entirely of his own doing.

In that context, you can understand Alonso’s desire to talk himself up. But it is also transparent, and more than a little bit sad.

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Study shows immigrants are twice as likely to become entrepreneurs

Economic studies are one way to measure the impact of immigration.

Personally, I like to measure it another way. I like to look at my son — the great-grandson of a Mexican immigrant — while he plays cricket with his friends, nearly all of whom are second-generation Indian immigrants.

When I watch my son play cricket with his friends, I come to the same conclusion the economists at Wharton do:

Our new immigrant friends are enriching our lives and making our economy better…

It’s time to say this sort of thing more loudly. There are clear and well-understood economic benefits of immigration. But people who dislike immigration don’t do so for economic reasons (even if they kid on that they do).

We should be clearer about the ways in which immigration and diversity enrich our lives as a whole. And just how sad and pathetic our lives would be if people didn’t move around and mix with others.

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The rise of business bullshit — and how we can fight it

The modern organisation is obsessive about collaboration and consultation – but encouraging everyone’s opinions on everything invites bullshit.

Social media should have taught us by now that more opinions aren’t necessarily better…

The same applies to work. More consultation = more bullshit.

This is so true. Increasingly, I find myself feeling exasperated if I’m asked the provide an opinion on something I have no evidence about. We are often pressurised into giving opinions — “you’re supposed to be the expert”.

Baseless opinions fly around left, right and centre in any workplace. The last thing the world needs is another middle class dude like me with yet another opinion.

Let’s find the evidence instead.

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Every breath you take, every move they make counts for WA paramedics

Fascinating examples of how an ambulance service has experimented with their communications to save lives. A great example of how to use small experiments and tests to monitor improvements.

Asking “tell me what’s happened” instead of “tell me what happened” saves a staggering nine seconds, on average, per emergency call.

Studies have shown the first phrase prompts an immediate focus on the relevant detail, while the second prompts panicked callers on the line to tell meandering stories, full of unnecessary detail.

Saying “We’re going to do CPR,” instead of asking “Do you want to do CPR?” means a sharp rise in the number of bystanders agreeing to perform first aid while waiting for an ambulance.

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Some interesting facts about Volkswagen’s record-smashing Pikes Peak electric race car

Volkswagen took a car to the famous Pikes Peak International Hill Climb with the intention of beating the record for fastest electric vehicle up the mountain, but it didn’t just beat that one. It also beat the all-time record—leaving both so far in the dust that all the dust had probably settled by the time they got there.

OK, so in a lot of ways Pikes Peak is ready-made for electric vehicles given that range isn’t necessarily an issue, and the lack of oxygen makes things trickier for internal combustion engines. But this is nevertheless a seriously impressive development.

The record has been smashed by over 15 seconds.

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Artificial intelligence for more human interfaces

A very balanced assessment of the benefits of artificial intelligence — and its dangers. It’s lengthy, but well worth your time, containing lots of great examples of how artificial intelligence can be a force for good, but tempering that with plenty of warnings against using it badly.

Nowadays, we expect any photo search to be able to understand “dog” and find photos of dogs… And this is where Deep Learning worked its magic.

The problem is that only a few interfaces of well-known, big companies give this convenience. And that makes people wonder who owns information and where they know all these things from.

Unless we democratise this convenience and build interfaces everywhere that are that clever, we have a problem. Users will keep giving only a few players their information and in comparison less greedy systems will fall behind.

The other big worry I have is that this convenience is sold as “magic” and “under the hood” and not explained. There is a serious lack of transparency about what was needed to get there.

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Facebook is a utility; utilities get regulated

I have only just discovered this article by Danah Boyd from 2010 (and I can’t remember how). But reading it today, it feels very prescient.

I hate all of the utilities in my life. Venomous hatred. And because they’re monopolies, they feel no need to make me appreciate them. Cuz they know that I’m not going to give up water, power, sewage, or the Internet out of spite. Nor will most people give up Facebook, regardless of how much they grow to hate them.

How many people — like me — hate Facebook, but find themselves unable to give it up?

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How context is bridging the gap between UX and service design

Interesting on the similarities and differences between user experience and service design.

Service Designers generally approach digital as one of a number of interconnected touch points. They will usually figure out how all these touch-points work together as a cohesive ecosystem, before handing the design of the specific touch points over to experts.

UX Designers usually approach the problem from the other direction. They start with the core digital experience before exploring the connective tissue that joins their touch-points together. Service Designers tend to have a broader but shallower focus, while UX designers go narrower but deeper.

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The psychological tricks TfL uses to make London’s tube feel faster

A great piece of the little experiments TfL is carrying out in an attempt to improve the efficiency of the London Underground.

But it’s striking that the consensus of most of the experts in this piece seems to be that real improvements wouldn’t be possible without fundamental transformations in the infrastructure.

Short of building new stations and drilling tunnels for larger trains, we’re stuck, says Simeon Koole, lecturer at the University of Bristol. “I would be reluctant to argue there is anything specific about behaviour that makes it difficult to change, and focus more on particular material restrictions of the tube: the confined space limits the possibilities for redesigning tube cars and platforms and therefore for managing passenger flow and conduct.”

But as cities grow, perhaps any little thing we can do will be worth investigating.

See also: The amazing psychology of Japanese train stations

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Two Tottenham tower blocks at risk of catastrophic collapse

According to this article, these buildings have just failed tests that have been in place since the aftermath of the Ronan Point collapse in 1968.

…but the problems at Broadwater Farm were only uncovered in the last 12 months.

If I’m reading this article correctly, that means that these buildings have been unsafe for 40 years — but that has only just been discovered.

“It’s disgusting and it is very stressful,” said one woman who has lived in the same flat in Tangmere for 38 years. “Ain’t it funny this has just come out after Grenfell?”

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The problem of zero and one

Excellent piece by Wojtek Kutyla on why UX needs to get out of its comfort zone, and an excessive focus on technology — and the temptation to make binary declarations.

We are all reasonable creatures and we know how to seek rationale when we’re dealing with daily tasks. If we’re hungry, we’ll ask ourselves: “What do I want to eat? Eggs? Avocado? Or a burger?”. If we’re planning to buy a new car, we’ll consider it carefully, basing our ultimate choice on how functional the vehicle is and whether we can afford it.

Yet, when faced with a design problem in a professional setting we’d often go for a solution that does nothing else but fulfils a set of requirements based on assumed values communicated by stakeholders. All too seldom we’re doubting their choices and ask “what’s the rationale — where did this come from?”. Perhaps we should start doing that?

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Britain’s open borders policy

Whilst cycling the other day, I crossed the Leicestershire-Rutland border. And I was shocked to see…nothing. No border controls, no passport checks, no customs officials. Here in Rutland we have an open borders policy.

Chris Dillow makes the point that most of the debate around immigration and borders does not relate to economics.

This is part of the reason why it’s futile to try to argue with Brexiteers or Scottish independence fanatics around the economics of creating new borders. When it comes down to it, they just don’t care.

Economicky arguments for migration controls are just distractions and, I suspect, often dishonest ones.

Feelings around immigration boil down to feelings about the other.

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It’s time to rebuild the web

A reflection from Mike Loukides on Anil Dash’s recent piece on the missing building blocks of the web (which I also wrote about a few weeks ago).

His remarks on the state of RSS particularly resonate with me. Ever since Google killed off Google Reader, I have relied on Feedly. I have always had an uneasy relationship with Feedly. It seems somehow both bloated, and lacking in useful features.

It seems to be increasingly pitched at teams and businesses — the sort of audience Slack attracts. But RSS needs to be pitched at everyday individual users of the web who want to keep abreast of blogs and the like. That is the spirit of the web we have lost, and we need to return to.

Simplicity is a discipline, and not an easy one. However, by losing tons of bloat, we’d end up with a web that is much faster and more responsive than what we have now. And maybe we’d learn to prize that speed and that responsiveness.

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Canada 2005: A record-breaking race that won’t be matched behind a paywall

I didn’t know that this was the most-watched Formula 1 race in history. As this article points out, it seems unlikely at this stage that this record will ever be beaten.

I was struck that this happened the very year before CVC Capital Partners bought their stake in F1. 🤔

They made it their business not to invest in the sport (quite the opposite, in fact). F1’s slow decline began then.

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This ancient laptop is the only key to the most valuable supercars on the planet

McLaren used the most advanced (and expensive) parts and materials to build the F1s, like kevlar and gold. But despite all those motorsport-grade cables, early ’90s technology means they were also equipped with early ’90s microchips.

One irony of using cutting-edge technology is that it can in fact date the most quickly. The legendary McLaren F1 requires an early 1990s Compaq laptop with a bespoke conditional access card in order to be serviced. Despite being old technology, the laptop is so valuable for this purpose that it is worth thousands of pounds itself.

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Hacking your innovation mindset

Design thinking is about being a problem finder, not just a problem solver.

This line has reminded me of a project or two from the past year. Some of my biggest eureka moments have been around understanding what the problem actually was, and not what I had been told it was.

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The endowment effect: Why you can’t let go of your possessions

Insights from behavioural science on why people overvalue possessions they already own.

Psychologists have also concluded that this overvaluation may stem from our sense of ownership itself. We value something more simply because it is ours. If we own a car, laptop, or watch of a certain model, we would similarly overvalue that same object owned by someone else because we own one ourselves.

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Dear conference organisers: You’re doing chairs wrong

Nearly every femme-identifying person I know, myself included, has wrestled with tall bar stools, director’s chairs, and the dreaded microphone dance.

A great piece with many lessons.

Most men would probably never think of this, even though most women are all too aware of it — a classic case of design bias.

It would be easy to blame clothes instead. But why should you? Especially if certain clothes make speakers feel and perform better, which is what the conference organiser would want.

When you’re going to a panel, you want to be able to wear what makes you feel your best, which isn’t easy when you’re sitting with clenched thighs, wondering every few seconds if you’re showing too much leg.

And finally, the simple solution:

Don’t like the chair? Ask the organiser to change it.

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Childish Gambino’s This is America and how the internet killed the cultural critic

How considered criticism has been replaced by mindless churnalism collating stuff an under-pressure journalism has hurriedly gathered up on Twitter.

Floating to the top of my feed was an article in the Guardian: “This is America: theories behind Childish Gambino’s satirical masterpiece”. This video is popular, it said, then asked: “But what does it mean?”. Yes, I thought, that’s exactly what I’m here to find out. But instead of an answer, I got a summary of tweets and notes from Genius. No interpretations were drawn, no conclusions reached. Was it a masterpiece? The headline said so, but the piece just linked to tweets by Janelle Monáe and Erykah Badu.

I grew tired long ago of news stories that are basically just lists of other people’s tweets. I have even noticed BBC News doing this. Yet again, I’m left wondering if most of the media’s problems are with their own unwillingness to pursue quality.

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We are all trapped in the “Feed”

Om Malik summarises the problem with the big social media companies whose algorithms are causing us to drown in junk content.

Many have forgotten, but services like Digg helped popularize the idea of what I call intellectual spam. Headlines, followed by vapid content, meant to attract the likes. Against such a backdrop, a decade ago, we all assumed that the rise of the personal web, shaped by individual data would result in signals that will help us dampen the noise. We thought that our systems would get smarter, learning from our behavior, and we would be able to separate signal from noise. And this would allow us to focus our attention on the meaningful and essential.

Unfortunately, the reality of capitalism and turned that dream into a big giant popularity contest, shaped by crude tools – likes, hearts, retweets, and re-shares. We have created systems that boost noise and weaken signals. Every time I tune into news and all I see is noise rising to the top. Whether it is YouTube or Instagram — all you see are memes that are candy-colored candy, mean to keep us hooked.

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Revealed: How Britain’s biggest local TV company has “gamed” the BBC for licence fee payers’ money

Jeremy Hunt’s scheme to create a network of low-budget local TV stations was absurd from the get-go. Seven years on, it is clear that the scheme is a complete flop, with many of the stations unable to make ends meet.

In Scotland, STV2 — which was made up of five local licenses — is being closed down. The licenses appear to have been sold to the largest local TV company, That’s TV.

This BuzzFeed article outlines exactly how delightful this operation appears to be.

In summary, this is a company that seems to have been set up with the intention of exploiting the local TV model to extract license fee payers’ cash from the BBC in exchange for unusable local news reports made by inexperienced and poorly-paid reporters.

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The cult of the complex

Jeffrey Zeldman becomes the latest voice to bemoan the increasing and unnecessary complexity of modern web development.

As a designer who used to love creating web experiences in code, I am baffled and numbed by the growing preference for complexity over simplicity. Complexity is good for convincing people they could not possibly do your job. Simplicity is good for everything else.

See also: Why the cruel culture of coding is damaging society

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The internet is going the wrong way

A short and snappy summary of why and how the internet has gone wrong.

The Internet is a place for the people, like parks, libraries, museums, historic places. It’s okay if corporations want to exploit the net, like DisneyLand or cruise lines, but not at the expense of the natural features of the net.

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Flashback: How Yahoo killed Flickr and lost the internet

This page was published in 2013 as a flashback to an article seemingly written in 2012. It underlines just how slow and painful a death Flickr had. Reading this six years on is a fascinating reminder of just what could have been.

By 2012, Flickr was already on its knees, having suffered years of mismanagement under Yahoo. That mismanagement is picked apart in excruciating detail here. The article ends by asking, is it too late to save Flickr?

Flickr’s last best hope is that Yahoo realizes its value and decides to spin it off for a few bucks before both drop down into a final death spiral. But even if that happens, Flickr has a long road ahead of it to relevance. People don’t tend to come back to homes they’ve already abandoned.

Six years on, Yahoo has lurched from laughing stock to irrelevance, while Flickr has finally been sold off to SmugMug. It’s a good time to reflect on this early days of Flickr and wonder if it could ever return. But as I already noted this year, it is probably far too late.

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Why small teams win

Paul Taylor argues that small teams are undervalued, drawing an interesting comparison with introverts.

These small teams promote autonomy but also a better approach to collaboration. Having lots of small teams means they all need to be able to work together and to be able to access the common resources of the company, in order to achieve their larger goals.

The thinking has precedence in things like Brooks’ Law – which states that “adding manpower to a late project makes it later.” Getting bigger often means your communication overheads grow and doesn’t necessarily yield faster results. As Brooks said: “Nine women can’t make a baby in one month.”

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