This is so messed up, especially considering the concept of British culture is inherently multicultural.
Realising that forcing websites to go HTTPS makes them more inaccessible for people with poorer connections was a penny dropping moment for me.
But this article takes the argument a bit broader.
First of all, you need to understand who your audience is, as people. If they’re genuinely wealthy people in a first world city, then you do you. But for people in rural areas, or countries with less of a solid internet infrastructure, failing to take these restrictions into account will limit your potential to grow. If you’re not building something that is accessible to your audience, you’re not building a solution for them at all.
You ≠ user.
Two related posts from Jason Kottke.
I think I fall into the camp of people who don’t want or need a goal. Alex once astutely pointed out that I will set myself a goal, then work towards it, and once I reach my goal, I stop.
I tell myself that it’s harder to cycle in winter, and Pedal for Scotland happens to fall at the point in the year where it’s getting darker in the evenings. But perhaps that’s just an excuse. I plan to start running and doing other forms of exercise to make sure I keep fit in winter as well.
Anyway, the point is, perhaps a goal is useless if you think of it as the only point. I love this idea — that chasing the carrot is more important than the carrot itself.
Sara Soueidan on why you should just write, regardless of what the voice in your head may be telling you.
Start a blog and publish your writings there. Don’t think about whether or not people will like or read your articles — just give them a home and put them out there.
Most popular blogs I know started out as a series of articles that were written for the authors themselves, as a way to document their process and progress for their future selves to reference when they needed to.
Like Sara, I have found it difficult at times over the years to publish stuff to my blog, out of fear that it wouldn’t be good enough.
Over this past year I have committed to publishing something every day. It is not always high-quality. But doing so has been good for me, and has achieved most of what I had hoped for.
I am as upset as anyone else that Esteban Ocon probably won’t be racing in F1 next year. But this is not a good look for Toto Wolff. The other teams are perfectly entitled to hire whoever they want (particularly if a top-notch driver like Daniel Ricciardo becomes available).
If Toto Wolff thinks Esteban Ocon should be racing next year, he could always have given him a Mercedes drive. Notably, he hasn’t.
Brian Taylor reflects on Dundee’s resurgence.
But mostly this renaissance is driven by the collective will of the people.
It is marvellous to behold.
Together, they have decided to stop apologising for their city. They have decided to revisit her ancient history and, hopefully, pursue her proud future.
See also: The city with grand designs
A fantastic piece on the history of Dundee’s creative renaissance, which has been decades in the making.
Congratulations and good luck to everyone involved in the V&A Dundee, which opens this weekend. I will be visiting later this month.
In a sense, it’s no surprise to see women as front-runners to replace Chris Evans as BBC Radio 2 breakfast show presenter. It is a scandal that, until recently, no women had a regular slot during the day on Radio 2 since the 1990s.
Radio 2 always explained that the male presenters were hugely popular. And I can think of several people who would likely switch off the Radio 2 breakfast show if Sara Cox were to get the gig. But as Miranda Sawyer notes:
[Sara] Cox and [Zoë] Ball are considered the women most likely to break Radio 2’s all-male daytime club because many men still think of them as “one of the lads”.
I am a relatively reluctant listener to the Radio 2 breakfast show. I’m not averse to Sara Cox per se.
But regardless of who takes over, Alex and I have already decided we will listen instead to Lauren Laverne when she takes the helm of the BBC Radio 6 Music breakfast show in January. I have avoided its current host Shaun Keaveny because… I find it too blokey.
I don’t work from home, but I still enjoyed this piece on little rituals that help you separate work time from personal time.
I’m glad of my 30 minute buffer between home and work. As I’ve said before, I wouldn’t reduce it. The walk helps me ease my way into the day, and gives me the headspace to prepare for what’s to come, or — if it’s the end of my day — what’s just happened.
Evidence that racism or anti-refugee sentiment is correlated with Facebook use.
Wherever per-person Facebook use rose to one standard deviation above the national average, attacks on refugees increased by about 50 percent.
Details of a project to create symbols representing people with invisible disablities.
Today, disability is represented by the International Symbol of Access (ISA), which was created by Danish design student Susanne Koefoed back in 1968. It’s a strong graphic of a person in a wheelchair that has had tremendous success in conditioning societies all over the world to respect and give preferential treatment and access to disabled people.
[Liam] Riddler agrees that the current symbol is extremely powerful and successful. But he points out that it really only works well for people with more visible disabilities, like those using wheelchairs or other visual aids. “In some instances, someone with an invisible disability might be mistaken for an able-bodied person, and as a result be subjected to abuse and unfair judgment as to why they’re using disabled-access facilities,” he explains via email. This, he says, can lead to unwarranted embarrassment, shame, and withdrawal from society.
It’s a noble idea, but surely creating multiple distinct symbols would only create further ambiguity. I’m not even sure people seeing the ISA necessarily see it as a person in a wheelchair, just as a save icon doesn’t mean you’re using a floppy disk.
More: Visability93 — McCann London.
Always interesting to see an interview with Brian Eno. Here he talks to author David Mitchell. I was particularly interested on the section about why people like music.
And that is truly a mysterious question, which many learned books have utterly failed to answer. Why do I like one composer’s string quartet rather than another’s, when to a martian visitor they’d seem indistinguishable? What are the differences we’re hearing? What intrinsic wiring exists for having feelings about music?—and by intrinsic wiring I mean the kind of wiring that leads us to prefer symmetrical faces to asymmetrical ones, or to be frightened of spiders. I used to think that, given enough goodwill, anybody would be able to “get” any music, no matter how distant the culture from which it came. And then I heard Chinese opera.
I have never read what I would think of as a self-help book. I’m sceptical of them. But at the same time I am interested in self-improvement. Or at least, keeping check on yourself and learning generally, which I guess is a form of self-help.
In this article, Austin Kleon points out that:
…the problem with self-help today is that it has returned to the very quick-fix pseudoscientific snake-oil cures that [the first self-help book, written by Samuel] Smiles (what a perfect name) was reacting to…
I would argue that this isn’t necessarily just a problem for the self-help genre either. I am inherently wary of anything that claims to provide a one-size-fits-all silver bullet solution. Because it’s bound to be more complicated than that.
One of the worst things that self-help can do is convince you that you as an individual are to blame for all of your problems, and that if you’re struggling it’s just because you aren’t making the right moves.
Worst of all, some self-help books imply that if the book fails to help you, it’s not the book’s fault, it’s yours.
We found that some of these users did not understand sentences that had negative contractions in them (negative contractions are words like ‘can’t’, ‘won’t’, ‘don’t’). They interpreted the sentence without inferring the ‘not’.
I have been in two minds about using contractions for a while. On the one hand, avoiding contractions does seem to reduce ambiguity. But at the same time it can make your writing seem stilted and overly-formal.
As always with writing style, there will be no true answer, and the right way forward will depend on the circumstances. But if in doubt, it is worth considering avoiding contractions.
It’s a radical idea — interviewing extremists without pandering to their extremist ideas. It turns out that by asking them about their policy positions instead of just letting them bang on about their racist ideas, you can quickly show them up.
German television viewers found out Sunday night when the broadcaster ZDF ran a major interview with Alexander Gauland, a co-leader of the far-right Alternative for Germany (AfD) party, which capitalized on anti-refugee sentiment to earn its first-ever seats in the German Parliament last fall. Ahead of the interview, ZDF’s Twitter feed teased the interview as dealing with “climate change, retirement, digitalization—and without refugees.”
The resulting 19-minute interview, in which Gauland struggles to answer basic questions about his party’s positions on such issues, has been lauded by opponents of the AfD as masterful.
Another call on designers to think more widely when they are working on digital products. Khoi Vinh saw a Nielsen Norman Group report on best practice on websites aimed at children — but he felt the report focused too narrowly on usability.
I don’t dispute the findings at all. But it’s disturbing that the report focuses exclusively on usability recommendations, on the executional aspect of creating digital products for kids. There’s not a single line, much less a section, that cares to examine how design impacts the well-being of children…
We’re moving past the stage in the evolution of our craft when we can safely consider its practice to be neutral, to be without inherent virtue or without inherent vice. At some point, making it easier and easier to pull the handle on a slot machine reflects on the intentions of the designer of that experience.
I had sort of missed this story while I was on holiday, but this from Torcuil Crichton seems to be a useful summary.
Salmond’s fight for “fairness”, as he labels it, only serves to telegraph to them, and us, what forces are stirred when women choose to cross a powerful man, as he undoubtedly is.
This is a very strong piece by Erika Hall, raising some seriously good points and questions about where user experience design is, and where it needs to go. It is well worth reading the full piece, and me pulling out a quote cannot do this justice. But here are some selections I particularly liked:
If good design entailed good business, women’s clothes would come in a wide range of sizes with usable pockets and our social media feeds would unfurl in reverse chronological order with an unremarkable absence of Nazis.
While most of the designers I know are far from objectivists, design as it is currently practiced is tantamount to Ayn Rand’s radical selfishness. We design for the experience of a single user at a time and expect that the collective experience, and the collective impact, will take care of itself.
It’s much more pleasant for designers to talk about empathy in one room and MBAs to talk about profits in the other and have marketers in the middle like an injectable filler.
This is exactly the sort of article we need to be seeing more of.
We have all heard the idea that there are only a handful of different stories. Now we can feed stories into computers to see the six different story arcs that exist — the extrapolation of an idea first expressed by Kurt Vonnegut.
This may not seem like anything special, Vonnegut says—his actual words are, “it certainly looks like trash”—until he notices another well known story that shares this shape. “Those steps at the beginning look like the creation myth of virtually every society on earth. And then I saw that the stroke of midnight looked exactly like the unique creation myth in the Old Testament.” Cinderella’s curfew was, if you look at it on Vonnegut’s chart, a mirror-image downfall to Adam and Eve’s ejection from the Garden of Eden. “And then I saw the rise to bliss at the end was identical with the expectation of redemption as expressed in primitive Christianity. The tales were identical.”
If it seems when you scroll through your feed that everything looks similar, that’s probably because it is. That artfully constructed shot of your latté and avocado toast brunch? The shot of your feet dangling over the edge of a waterfall? You in the back of a canoe?
It’s been done before. To death.
I’m still not missing Instagram.
Some nice work from Google Maps on how they immersed themselves in their users’ world to understand how to improve Google Maps for motorbike users in places like Delhi and Jakarta.
The research team included engineers, UX designers, product managers, and marketing leads, all from different parts of the world. We met with two-wheeler drivers from Jaipur, Delhi, Bangalore, and Jakarta, in environments from bustling transportation hubs to kitchen tables in people’s homes. Our intention was to understand and relate to people in a way that felt authentic — we wanted to learn through immersion.
Some meaningless Japanese characters (known as ghost characters) have been included in Unicode — and no-one knows why. Although there are some pretty good theories.
[S]everal of the added characters had no obvious sources, and nobody could tell what they meant or how they should be pronounced. Nobody was sure where they came from. These are what came to be known as the ghost characters (幽霊文字).
An analysis of content about design — why people write it, how they look for it, and why it needs to be better.
Last year, we published and shared 4,302 articles and links with the community …
That’s a lot of links.
Most of them 5-minute Medium articles.
Not as thorough as we would like them to be.
Not deep at all.
Not as honest as our industry deserves.
This makes me wonder if my own approach — blogging daily with a link to and short remark about a 5 minute read — is wrong.
We definitely need to find more ways to write and think more deeply about design, and spend less time with superficial, self-promotional clickbait.
See also: Platforms, agile, trust, teams and werewolves — on why we need to see more stories about failure.
A good interview with Autechre in which they reveal a little more about their techniques. It explains a fair bit about why their sound is so unique, and why other people can’t (or shouldn’t) emulate it.
It gets a bit hazy in terms of what’s a musical idea and what’s a piece of technology. If you make a sequencer that only makes one type of sequence, and you’ve used it twice, then I guess you’ve used the same musical idea twice…
Our system is great for making Autechre tracks, but I’m not sure if everybody else wants to do that. And if they do, I’m not sure I want them to.
Gerry McGovern tells the story of trying to persuade a digital team of what they needed to fix.
“It would be nice to fix these problems,” one person said. “But the team needs also to be able to do exciting things. We need to be able to innovate.”
Unfortunately, people at work often place too much emphasis on their own enjoyment. But our work only has meaning if it is providing value to someone.
Work shouldn’t be exciting. There’s a job to do.
One for the geeks. Formula 1 have released a fascinating video of the moment Sebastian Vettel crashed out of the German Grand Prix, including talkback from the FOM production team responsible for the main TV world feed.
This is a brilliant insight into the amount of work and split-second decision making that goes behind telling the story of a complex race while dramatic events are unfolding live. I generally admire the high quality standard of the FOM world feed. But this video shows that there is a even more going on behind the scenes than I imagined.
It is particularly interesting to see how aware the team are of relatively minor incidents like Carlos Sainz changing to intermediate tyres, but they opt not to reflect this on the broadcast for fear of distracting from the bigger picture: “This is the story.”
Are you a fascist? Have you been throwing your toys out the pram because some digital platforms have finally grown a pair and removed you? If so, Bruce Lawson has some advice for you on how the open web works.
Of course, it’s perfectly possible no-one will visit your website to read how Bin Laden faked the moon landings in order to draw attention from the fact that Marilyn Monroe was a CIA-funded muslim who invented income tax and fluoridated water in order to seize your guns and pollute your precious bodily fluids. But that’s freedom.
An excellent article from Jared Spool on the difference between proactive design and reactive design — and the importance of making your work more proactive.
Reactive UX design is just what it sounds like: reacting to a problem in the moment. “Oh, can you fix this?” “Help! Users are complaining this is too hard! What can we do?”
Without also having proactive UX design efforts, the design team is only fixing problems caused by decisions the product team has already made.
Interestingly, he also makes the point that it is easy for design teams to get sucked into doing reactive design, because it becomes comfortable for teams to do:
They like the wireframes and usability tests.
They believe this is what design work looks like. They believe design work always happens at the end of the process.
More on the decline of Glasgow — and the lack of any action plan to reverse it.
Go west along the river and you’ll see a hotchpotch of development, wasteland and missed opportunity that literally only takes you so far – Glasgow must be one of the few cities in Europe where it’s not possible to walk or cycle right along the banks.
The urban realm of Glasgow is deteriorating through fire, desertion and neglect in a quite ghastly way, and what is most alarming is the seeming lack of a strategic plan to reverse it.
See also: What next for Sauchiehall Street?
Those who talk well and talk lots can command attention in meetings – and they get an unprecedented amount of airtime in modern organisations.
Whilst extroverts put it all out there for the world to see, introverts often keep their best ideas inside. If you’re ignoring them, you’re at risk of missing the problem and the solution.
As Paul Taylor says here, it is more important to widen and deepen connections with everyone. We need to prioritise ways of doing this, and preventing hippos and loud voices getting their way each time.
I very rarely link to (or even watch) a video. But I am happy to make an exception for Tom Scott’s excellent entertaining and educational videos.
Here, he tests concrete sound mirrors with drones. I’m fascinated by sound mirrors — an early 20th century technology designed to provide early warning of approaching aircraft, which became obsolete quickly as aircraft speeds increased, and radar took over.
To be filed under ‘you learn something new every day’ — a series of potential millennium bug-style issues that could be faced when Emperor Akihito of Japan abdicates. Japanese calendars effectively begin from zero with a new era every time there is a new emperor.
Akihito has been on the throne for almost the entirety of the information age, meaning that many systems have never had to deal with a switchover in era.
Moreover, Unicode will have to create a new character to represent the new era — which has not yet been named. This clashes awkwardly with the planned release of Unicode 12.0.
But this is the most incredible scenario:
Many older computers, with aspects dating back to before the end of the Shōwa era in 1989, have never been updated to reflect the new era, and still think the year is Shōwa 93. That means Japan could face another mini Y2K problem in 2025, as those systems attempt to tick over to a three digit Shōwa year they can’t cope with.
How Facebook’s focus on the connections between users, rather than the humans who use it, is its core problem.
Underlying all of Facebook’s screw-ups is a bumbling obliviousness to real humans. The company’s singular focus on “connecting people” has allowed it to conquer the world, making possible the creation of a vast network of human relationships, a source of insights and eyeballs that makes advertisers and investors drool.
But the imperative to “connect people” lacks the one ingredient essential for being a good citizen: Treating individual human beings as sacrosanct. To Facebook, the world is not made up of individuals, but of connections between them. The billions of Facebook accounts belong not to “people” but to “users,” collections of data points connected to other collections of data points on a vast Social Network, to be targeted and monetized by computer programs.
It’s always good to read/see/hear Stephanie Flanders. Here she asks why politicians no longer have a favourite economist, in the way that Margaret Thatcher liked Milton Friedman and John F Kennedy admired John Kenneth Galbraith.
In one sense, this feels like a concern I have been reading about for a decade or two. But it also feels like an extension of the more recent phenomenon of refusing to listen to experts.
Nevertheless, there are some real questions for economics to answer. Why does it not have the influence today that it enjoyed in previous decades?
We’re also hearing mainstream economists talk more loudly about the possibility of shifting the balance back toward labor with wealth taxes and reduced taxes on earned income. That’s a big shift for a profession that seemed to think until recently that reducing the tax on capital was always and everywhere a good thing. It will be interesting to see how long it takes for an elected politician to decide that any of this advice is worth listening to.
This is exactly why it’s worth investing the effort to own your content.
Medium owner/operator Ev Williams is Mark Zuckerberg. You remember when Facebook enticed publishers to pivot to video for Facebook and then killed news/opinion video on Facebook? Medium has pivoted something like five times, and each time it’s severely injured a whole tranche of publishers and writers who it invited in.
I really don’t understand why companies and professional media organisations are using Medium at all.
Very interesting piece on the pros and cons of sin taxes (taxes on things like tobacco, alcohol).
Implied, but not quite explicitly mentioned here, is the fact that because such items tend to have low price elasticity of demand (in other words, price rises don’t change consumption habits all that much) — because they are usually addictive. As such, they are excellent revenue generators for governments.
This is an issue that’s well worth being on top of, as such taxes increasingly cover new things — like sugar and plastic bags.
How do you stop yourself, as a user researcher, biasing the results? An important topic for user researchers to consider. (It’s also an excellent excuse to re-tell the story about Clever Hans, the horse who everyone thought could count, until they realised he was simply reacting to subtle, unintentional cues from his trainer.)
I recently undertook some usability testing, where I was asking people to complete tasks that I didn’t know how to complete myself. This meant I was less likely to bias the participant. But it was a strange experience for me, and it made me less certain about how to conduct the test.
Fascinating article about the early days of Google. One eye-popping section recalls how they originally tried to sell their technology to other search engines, only to be knocked back.
I remember going to this one meeting at Excite, with George Bell, the C.E.O. He selects Excite and he types “Internet,” and then it pops up a page on the Excite side, and pretty much all of the results are in Chinese, and then on the Google side it basically had stuff all about N.S.C.A. Mosaic and a bunch of other pretty reasonable things. George Bell, he’s really upset about this, and it was funny, because he got very defensive. He was like, “We don’t want your search engine. We don’t want to make it easy for people to find stuff, because we want people to stay on our site.” It’s crazy, of course, but back then that was definitely the idea: keep people on your site, don’t let them leave. And I remember driving away afterward, and Larry and I were talking: “Users come to your Web site? To search? And you don’t want to be the best damn search engine there is? That’s insane! That’s a dead company, right?”
The crusade against PDFs has been one of my constant hobby-horses over the years. It has also led to some of my toughest battles in my work.
Users hate PDFs, because it makes it harder to use content. But content owners love PDFs, because it makes it easier for them to create content. It is the ultimate in user-hostility. “Who cares about the users? PDFs make my job easier for me.”
So it was great to see two trusted sources reiterate the importance of getting rid of PDFs, within days of each other.
This has also reminded me of a small project I promised I would do, but never got around to — to publish my dissertation as an HTML webpage. The idea was to demonstrate how versatile HTML is, even for things like technical or academic writing. Maybe I’ll return to that this autumn.
Google Maps made a small tweak to its interface so that the fully zoomed-out view displayed as a globe, rather than the Mercator projection it use before.
Peter Gasston noticed that the angle many news publications found was to cover the reaction from flat Earthers.
This gave ad-funded publishers their opportunity to get some attention money: a simple product update isn’t a story, but a manufactured controversy is…
The result is that a manufactured controversy about a minor product update has given false equivalency to the fringe views of a small band of crackpots so everyone can get a few pennies in advertising revenue. This is the attention economy in action, and it’s rotten.
Remember that repeating a lie — even while you make clear that it’s a lie — makes people more likely to believe it’s true.
This is how the media works these days. And it explains a lot about what’s going on in the world right now.
The worms, known as nematodes or more commonly as roundworms, had been frozen for up to 42,000 years, since a time when much of the planet was covered in ice.
But they weren’t dead — just cryogenically preserved.
The researchers brought the worms back to a lab, where they slowly thawed them over several weeks.
- This is cool.
- We’re all going to die!
We first consume and then think if we really needed it… Have we not seen people who are constantly busy on their phones consuming stuff without moving a needle for anyone? We need to jump off the consumption treadmill.
The goal, then, is to consume mindfully…
This is part of the reason why I have committed to writing about a link each day. It gives me direction and focus for what I consume, and I find myself wasting less time on pointless content. (Goodbye Instagram, I miss you far less than I expected.)
As a result, I’m learning more, thinking more, and feeling sharper.
The rooms and expected flow of people are given to a genetic algorithm which attempts to optimize the layout to minimize walking time, the use of hallways, etc. The creative goal is to approach floor plan design solely from the perspective of optimization and without regard for convention, constructability, etc.
I’m not sure this would work in real life. But it’s a fascinating idea, and the floorplans are certainly interesting to look at.
New research suggests that open plan offices hinder collaboration rather than help it.
Previous studies of open plan offices have shown that they make people less productive, but most of those studies gave lip service to the notion that open plan offices would increase collaboration, thereby offsetting the damage.
The Harvard study, by contrast, undercuts the entire premise that justifies the fad. And that leaves companies with only one justification for moving to an open plan office: less floor space, and therefore a lower rent.
My current office is my first open plan one. I am still ambivalent about the benefits or otherwise of open plan. The shift may have contributed to my feeling that I had lost my mojo.
I definitely make heavy use of chat and messaging to communicate with people a couple of desks away. That might not necessarily be a bad thing. But I do miss the gently assertive act of simply walking into someone’s office to get their attention. It all seems a bit more difficult to do that in an open plan office.
The Today programme has lost 800,000 listeners in the past year. That’s about a tenth of its audience, gone.
I listen to the Today programme, but I want to stop. It is unmistakably weak at the moment. Sometimes it’s for reasons you can’t quite put your finger on. It just sounds uncomfortable and clumsy at the moment. Many recent features have felt contrived and uninteresting, almost like dad dancing. Certain presenters need to be put out to pasture (and Sarah Montague wasn’t one of them).
Then of course there are the manufactured polarised debates. These have always been a staple of the Today programme, and even the publicity shot in this Radio Times piece depicts the presenters having a debate at the breakfast table, complete with finger-pointing, as if that’s a selling point. In today’s highly charged political atmosphere, it is frankly the last thing we need more of.
All this means that I have found myself switching off the radio in disgust quite a lot recently.
I haven’t yet switched off completely — but only because I can’t think of what an alternative morning listen might be. Any suggestions?
I really like this idea of crowdsourcing, and making available to the community, a set of readability guidelines based on evidence.
I see many content designers spending time talking – arguing – about points of style when often accessibility and usability show what we should do.
What if there was one place where we, as a community, shared knowledge and created a style guide that was accessible, usable and – if we wanted – evidenced?
We could then spend time on the things that matter more to our organisations.
Finally, someone has done the science on the shoey, the ritual whereby Daniel Ricciardo drinks champagne out of his sweaty shoe after winning a grand prix. It’s about as bad as you might expect.
The positive — and possibly surprising — revelation was that in most instances the alcohol kills much of the bacteria present.
In fact, the only drink that failed to do so was sparkling white wine or champagne. Not only did the fizzy stuff fail to act as a disinfectant, but it encouraged the growth of more bacteria — and we’re not talking the friendly kind.
Food (or drink) for thought when champagne is the go-to tipple for Ricciardo when he celebrates a F1 podium finish.
This looks like a great initiative being driven by some journalists in the BBC.
It was in a conversation following the Grenfell Tower disaster, instigated by our former Director of News, James Harding, which brought about the In Plain Sight project.
In Plain Sight set out to get to those stories and tell them in a way that resonates with younger and more diverse audiences.
To do that, we’re not creating a new programme, platform or launching another BBC brand. We’re simply making sure sure that younger, more diverse members of staff are given a platform to pitch stories and then are producing and reporting those stories themselves across existing BBC outlets.
We have been running manager-free sessions, where we invite along staff from across the BBC to come and pitch ideas.
Why are digital assistants almost always given female-sounding voices?
While stakeholder preference might sound like a perfectly good reason at first, it hides an ugly reality. To make this clear, let me tell you a story about a talented young woman who I managed. She designed voice features for our clients’ prototypes. Although she created a voice that was meant to be genderless, the client kept referring to the voice in feminine terms. In other words, he heard what he expected to hear.
…BMW learned the hard way that female voices aren’t always the right route to take when German drivers of its 5 Series vehicles complained about “taking directions from a woman.” Yes, really.
The current turbulence surrounding Force India F1 Team is possibly the most extraordinary Formula 1 story in over 20 years since I began following the sport. The fact that a driver, Sergio Pérez, has played a pivotal role in his own team going into administration was scarcely believable when the news emerged last Friday. As this story by Dieter Rencken outlines, the plot is thicker still.
I greatly admire the Force India team. When I was a child I was a huge fan of Jordan, from which Force India is descended via various owners. And they have consistently demonstrated that they are the team able to deliver the most on the scarcest of resources.
As Dieter Rencken’s article notes, the odds are more stacked against them than ever. The fact that they have finished 4th in the constructors’ championship for the past two seasons is an awesome achievement. And the fact that such a successful team finds itself in such financial trouble is a damning statement on how unjust F1’s current payment structure is.
Sometimes you go to conferences or meetups and they feel like a bit of a chore. You end up listening to a lot of PR spin from people who only want to share the best good news they’ve got. They’re usually under pressure to show their best side, and to sell their own success. We get why that happens, but it can be a dull experience if you’re in the audience.
This point from Giles Turnbull at Public Digital chimes with something that has been on my mind a bit recently.
People often talk about “failing fast” or being “unafraid to fail”. But those same people are often suspiciously unwilling to speak about their failures.
In a way that is understandable. But it would be good to hear more people genuinely opening up about the things that have gone wrong. Don’t just constantly trumpet the things that are going great (or the things that aren’t going great, but you say they are). If it’s true that you learn from failure, help others by sharing that — as well as your success stories.